Gain the practical guidance to embed, sustain, and optimize change across digital products and services. Covers the ITIL Transformation Model, governance and execution of change, and measurement and learning through the ITIL AI Capability Model — a core component required across every ITIL (Version 5) designation.
Who this course is for
Leaders and architects in organizations pursuing digital transformation who need to scale ITIL practices to high-velocity, high-change environments.
Syllabus outline
- Module 1: Foundations of ITIL Transformation
- Module 2: Planning Transformation
- Module 3: Leading Change
- Module 4: Sustaining Transformation
ITIL® is a registered trademark of PeopleCert Group. This course is independently produced training content created to help learners understand and prepare for the topic area, and is not an official, accredited, or PeopleCert-endorsed certification course.
Curriculum
- 4 Sections
- 8 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Section 1: Foundations of ITIL Transformation2
- Section 2: Planning Transformation2
- Section 3: Leading Change2
- Section 4: Sustaining Transformation3
Instructor
$10.00
