Desqcon Learning
Home
Courses
Profile
Checkout
More
ITIL Training
ITSM Training
IT Operations Management Training
IT Asset Management Training
Become an Instructor
Instructor
Instructors
Home
Courses
Mastering ITIL Transformation (Version 5)
Curriculum
4 Sections
8 Lessons
10 Weeks
Expand all sections
Collapse all sections
Section 1: Foundations of ITIL Transformation
2
1.1
Course Overview & Learning Objectives
1.2
What Transformation Means Across the Service Value System
Section 2: Planning Transformation
2
2.1
Assessing Readiness and Setting Transformation Direction
2.2
Designing a Transformation Roadmap
Section 3: Leading Change
2
3.1
Leading People Through Change
3.2
Managing Transformation Risk
Section 4: Sustaining Transformation
3
4.1
Embedding Continual Improvement
4.2
Measuring Transformation Success
4.3
Module Assessment: ITIL Transformation
6 Questions
This content is protected, please
login
and
enroll
in the course to view this content!
Modal title
Main Content