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IT Operations Management
Software Asset Management (SAM)
7 Sections
14 Lessons
7 Quizzes
10 Weeks
Curriculum
7 Sections
14 Lessons
10 Weeks
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Introduction to Software Asset Management
3 Items
1.1
Why Software Asset Management Exists: Cost, Risk, Security and Compliance
1.2
How SAM Fits: ITAM, ITIL 4, ISO/IEC 19770, Roles, Maturity and the Effective License Position
1.3
Introduction to Software Asset Management Knowledge Check
15 Questions
Software Asset Lifecycle & Inventory
3 Items
2.1
The Software Asset Lifecycle and Sources of Software Inventory
2.2
Software Inventory Normalization, Recognition and Reconciliation
2.3
Software Asset Lifecycle and Inventory Knowledge Check
15 Questions
License Models & Entitlement Management
3 Items
3.1
License Metrics and Models: How Software Rights Are Counted
3.2
Entitlement Management: Proof, Allocation and the Effective License Position
3.3
License Models and Entitlement Management Knowledge Check
15 Questions
Software Compliance & Vendor Audits
3 Items
4.1
How Software Audits Work: Triggers, Scope, Lifecycle and Common Findings
4.2
Responding to an Audit and Staying Compliant
4.3
Software Compliance and Vendor Audits Knowledge Check
15 Questions
Vendor & Contract Management
3 Items
5.1
Reading a Software Contract: Grants, Metrics, Audit Rights and Renewal Terms
5.2
Running Vendor Relationships: Renewal Calendars, Negotiation Levers and Pre-Renewal Optimization
5.3
Vendor and Contract Management Knowledge Check
15 Questions
SAM Tools, Discovery & Automation
3 Items
6.1
Choosing and Architecting SAM Tools
6.2
Automation and the SAM Operating Rhythm
6.3
SAM Tools, Discovery and Automation Knowledge Check
13 Questions
Cloud & SaaS License Management + Cost Optimization
3 Items
7.1
Cloud and SaaS License Management
7.2
Cost Optimization and the FinOps Connection
7.3
Cloud and SaaS License Management and Cost Optimization Knowledge Check
13 Questions
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