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IT Operations Management
IT Operations Management
6 Sections
10 Lessons
6 Quizzes
10 Weeks
Curriculum
6 Sections
10 Lessons
10 Weeks
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Foundations of IT Operations Management
3 Items
1.1
What ITOM Is: Scope, Objectives, and Business Value
1.2
ITOM, ITSM, and ITAM: Roles and the Operations Bridge
1.3
Foundations of IT Operations Management Knowledge Check
14 Questions
Monitoring and Event Management
3 Items
2.1
Monitoring Fundamentals: Metrics, Logs, Traces, and Golden Signals
2.2
Event Management, Alerting, Thresholds, and On-Call
2.3
Monitoring and Event Management Knowledge Check
15 Questions
Discovery and Service Mapping
3 Items
3.1
Discovery: Finding and Classifying What Runs in Your Environment
3.2
Service Mapping, Accuracy, and Impact Analysis
3.3
Discovery and Service Mapping Knowledge Check
14 Questions
Orchestration and Automation
3 Items
4.1
Orchestration and Automation Foundations: Runbooks, Workflows, and Guardrails
4.2
Event-Driven Automation, Infrastructure as Code, and Governing Automation
4.3
Orchestration and Automation Knowledge Check
14 Questions
Cloud Operations and Performance
3 Items
5.1
Cloud Operations, Monitoring, and Cost-Aware Operations
5.2
Performance, Capacity, SLOs, Resilience, and Course Wrap-Up
5.3
Cloud Operations and Performance Knowledge Check
14 Questions
Course Assessment
1 Item
6.1
IT Operations Management Final Quiz
10 Questions
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