A fast, focused route for ITIL 4 certified professionals to upgrade to ITIL Foundation (Version 5), concentrating only on what’s new. Instead of retaking the full Foundation exam, this course gets you exam-ready on the updates that matter.
What you’ll learn
- Why PeopleCert introduced ITIL (Version 5) and how the new designation structure works
- What’s materially different in the four dimensions, guiding principles, and service value system
- How AI-native practice is embedded throughout the updated framework
- Exam format and how to prepare for the 20-question Bridge exam
Target audiences
- ITIL 4 certified professionals who want a fast, focused upgrade to ITIL Foundation (Version 5) without retaking the full Foundation exam.
Requirements
- Must hold a current ITIL 4 certification (any, except ITIL 4 Specialist: Acquiring & Managing Cloud Services or Sustainability in Digital and IT).
Curriculum
- 4 Sections
- 4 Lessons
- 4 Weeks
Expand all sectionsCollapse all sections
- Why ITIL (Version 5) — and What’s Changed2
- Updated Core Concepts and Terminology2
- AI-Native by Design2
- Exam Preparation and Next Steps2
Instructor
$10.00
